You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and Emami Limited, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:
We strongly believe that the personal information of our customers should not be shared with the third party without the prior consent or request from the customer. Privacy is the right of an individual and at Emami Limited the information of the customer such as contact no., email, addresses etc is used only for the internal purpose and not for sale.
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc. For the financial transactions by credit card Emami Limiteduses a 3rd third party secure payment gateway provided by “PayU” and the credit card details are ‘not stored’ with Emami Limited, instead the information is securely stored and encrypted with Visa/MasterCard.
While availing any of the payment method/s available on the Website, Emami Limited will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly because of:
We use 'Cookies' to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. 'Cookies' are tiny text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer.
In the event of receiving a defective product or a different Product You will raise the complaint on the email address (firstname.lastname@example.org) within 2 days of receipt of the product along with the specified invoice and supporting documents.In the event of your failure to comply with the specified timeline,no request for resolution will be entertained thereafter. Upon receipt of the complaint in a timely manner Emami Limited will accordingly contact You to resolve the dispute within seven business days. There will be no refund, return or replacement of the product once purchased.
We usually ship the product within 2 working weeks after receiving the order and try and deliver them within 3-4 weeks.
You will not initiate invalid or false claim or don’t provide incomplete or misleading information because Emami Limited reserves right to initiate civil and/or criminal proceeding against you in these cases.
If there is a delay in shipment or delivery of the item then You cannot file a complaint for any claim due to the fault of the carrier.
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Emami Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Emami Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Emami Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.
You may not systematically extract/ or re-utilise parts of the contents of the website without Emami Limited and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Emami Limited and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Emami Limited and / or its affiliates (as may be applicable) express written consent.
All Trademarks and other marks indicated on our website are trademarks or registered trademarks of Emami Limited or its subsidiaries, in India and/or other jurisdictions. Emami’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Emami Limited. Emami's trademarks and trade dress may not be used in connection with any product or service that is not Emami's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Emami. All other trademarks not owned by Emami that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Emami.
By agreeing to the terms and condition you agree that in case of any dispute you will be governed by laws of India and exclusive jurisdiction lies with the court of Kolkata.
Use of the website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use the website only with the involvement of a parent or guardian.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes.
We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind.